Microsoft Careers in Kenya | Customer Support & Multiple Jobs

The first place many people who enjoy technology turn to for help in developing their skills is Microsoft Careers in Kenya. The company offers different chances for people who like solving problems, supporting digital users, or learning how global software works. Because many Kenyan households and businesses use Microsoft tools every day, working here gives you a close look at how these products improve communication and productivity. It is also a place where staff can build confidence while growing from basic tasks to more advanced responsibilities.

Microsoft jobs in Nairobi and across the country include both flexible and specialised roles, like a software engineer. Some candidates search for an internship that introduces them to real projects, while others prefer simpler tasks, such as data entry, that need no experience. Additionally, there are applicants interested in part time options. The company also offers customer support jobs, which may allow people to work from home while helping users remotely with simple product issues. Now is the time to apply, so don’t delay.

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Microsoft Careers in Kenya | Latest Vacancies & Internship Programs

About Microsoft in Kenya

Microsoft has established a strong presence in Kenya through partnerships, training programs, and cloud solutions. Its Nairobi office focuses on digital development, security tools, and enterprise systems that help businesses grow. The company works closely with schools, government agencies, and IT partners to improve digital skills and expand access to modern technology. Its cloud platforms, software products, and online services support thousands of users daily. With ongoing investment, the company continues to positively influence Kenya’s technology sector in meaningful ways.

Open Vacancies

• Government Affairs Director
• Data Center Operations Management IC3
• Senior Human Resources Business Partner 
• PhD Research Intern
• Cloud Support Associate
• Customer Support Agent
• Software Engineer
• Data Entry Assistant
• Cybersecurity Analyst
• Administrative Coordinator
• Project Assistant
• IT Technician

Benefits

Microsoft provides benefits that support both remote and office-based staff, including health coverage, digital learning resources, and access to resources that make daily work easier. Employees may receive allowances for internet use, professional courses, or performance-related rewards. These benefits make Microsoft an excellent option for those seeking continued success in the technology field.

Key Responsibilities & Duties

• Helping customers use Microsoft tools by offering simple instructions or troubleshooting steps.
• Supporting cloud clients by guiding them through login problems or setup processes.
• Testing basic features in selected applications to confirm performance.
• Assisting teams during training sessions, webinars, or product presentations.
• Managing folders, forms, and documents related to ongoing projects.
• Sharing helpful information with customers about new features or service updates.

Required and Preferred Qualifications

• Ability to use computers, email tools, and web-based platforms comfortably.
• Exposure to software products such as spreadsheets, online storage, or communication apps.
• Familiarity with online chat tools, virtual meeting platforms, or ticketing systems.
• Ability to organise files, follow checklists, and complete tasks accurately.
• Basic understanding of cloud services or an interest in learning about them.
• Ability to explain simple steps clearly, especially when guiding users online.
• Education in IT, business, communication, or any field related to digital work.

Microsoft Often Announces Customer Support Jobs

Microsoft sometimes shares openings for customer support jobs, including options that allow staff to work from home, especially when tasks involve data entry or other remote support activities. These roles usually require a laptop, stable internet, and basic knowledge of communication tools. Headphones or a microphone can also help when calls or online chats are part of the work. Most duties involve assisting users with simple problems, organizing digital records, and offering guidance on product features.

How to Apply for Microsoft Careers in Kenya?

Get access to the Microsoft Careers website by giving a single tap to “Apply Here.” There, all open roles are listed with detailed descriptions. Start by choosing a position in Kenya that is relevant to your background. Then choose “Apply Now.” As part of the next step, you may need to create a profile and use the login option before uploading your documents. Some adverts also include an email address for applicants who have questions or need further clarification. Once everything is filled in and reviewed, submit your application through the portal.

Apply Here