NCBA Bank Careers | Recruiting for Manager Learning & Development Role

If you are interested in roles that combine customer service with modern banking resources, be sure to check out NCBA Bank Careers in Kenya. The bank serves individuals, small traders, and large companies, which creates opportunities for individuals with different skill sets. Many applicants look for an environment where they can learn about digital banking, credit services, and branch operations while interacting with customers who depend on reliable financial support. NCBA’s organizational structure gives staff exposure to real banking tasks that contribute to their confidence and experience.

NCBA job vacancies in Nairobi, Kisumu, and throughout the country continue to increase since the bank expanded its digital platforms and branch network. Some applicants search for roles such as Manager, Teller, Sales Representative, and more, while others search for paid internship opportunities for fresh graduates that offer basic training and plenty of learning. These job options attract people who want to understand how teams handle deposits, loan files, card services, and customer enquiries. Those who want to build a long-term future in financial services are welcome to apply.

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NCBA Bank Careers in Nairobi & Across Kenya | Current Openings in Banking Sector

About NCBA Bank

In 2019, NCBA Bank was formed through a merger of NIC Bank and Commercial Bank of Africa (CBA). It operates across Kenya with a network of branches, ATMs, and digital platforms that support both retail and corporate customers. The bank is known for its mobile lending products, business finance services, and card solutions that help clients manage their money easily. Its teams work on credit reviews, digital developments, customer engagement, and support operations to keep the institution running successfully. Despite Kenya’s changing banking sector, NCBA continues to offer products that are beneficial to both consumers and companies.

Open Vacancies

• Manager Learning & Development
• Teller
• Branch Manager
• Sales Representative
• Credit Review Assistant
• Customer Experience Officer
• Digital Support Assistant
• Loan Processing Clerk
• Relationship Officer

Benefits

With jobs at NCBA, you may receive coverage for healthcare costs, access to learning programs, and performance-based support that helps you grow in your role. Staff working in digital or branch offices may benefit from training, assistance with transportation, or allowances related to specific duties.

Key Responsibilities & Duties

• Handling customer cash requests, account updates, and card-related enquiries.
• Reviewing documents submitted for loans and confirming that all supporting files are complete.
• Updating branch systems with new customer details or transaction notes.
• Preparing daily summaries that show customer traffic, transactions, or pending follow-ups.
• Assisting business clients with statements, cheque services, and account maintenance tasks.
• Visiting business customers when required to collect documentation or explain product features.
• Helping branch teams meet monthly service and activity targets.

Required and Preferred Qualifications

• Financial, banking, accounting, or business education.
• Experience working with financial documents, office files, or cash-handling tasks.
• Understanding of basic loan assessment steps and common banking procedures.
• Familiarity with mobile banking, card services, and digital customer support.
• Knowledge of verification requirements used in account opening and customer onboarding.
• Organize records, follow structured processes, and support front-office activities.

How to Apply for NCBA Bank Careers?

Interested applicants can make use of our apply box and view open roles through the official NCBA Bank careers portal. To begin, select your preferred position and hit “More Details.” Read out all the given information and then hit “Apply Now.” You will be redirected to career5.successfactors, where applying may require a login before you continue. If the advert includes an attachment application, download the file and fill it in as instructed. Once documents are uploaded, submit the form and check the application status section for updates. Applicants can also send enquiries to the provided HR email address if clarification is needed.

Apply Here